Tourism in Poland

How do I pay an advance with points or own funds at the MyBenefit Cafeteria?
You can pay an advance with points or own funds in the Own offer of the facility tab. After selecting the facility, go to the All the offers tab (left side...
Thu, 18 Apr, 2019 at 11:29 AM
Will I get confirmation after paying for the booking?
Yes, a correctly completed transaction will receive the status of "paid" and a confirmation of payment will be sent to your e-mail address. Detai...
Wed, 24 Apr, 2019 at 11:58 AM
Will the facility get a confirmation of my payment?
Yes, a correctly paid booking will be confirmed by e-mail, and the payment will be visible to the Partner immediately after its implementation.
Wed, 24 Apr, 2019 at 11:59 AM
Can I pay an advance, and pay the remaining amount after the next top-up?
Yes, you can pay an advance with points or own funds in the "Own offer of the facility" tab. After selecting the facility, go to the all the off...
Wed, 24 Apr, 2019 at 12:57 PM
What amount should be entered in the "price of stay" field?
In the "price of stay" field enter the amount for the entire stay that you have agreed with the facility where you made the booking.
Wed, 24 Apr, 2019 at 12:58 PM
What to do if I do not have enough points?
You can pay extra for most benefits by e-transfer or credit card. After entering the appropriate value in the place "own payment" and confirming ...
Fri, 7 Jun, 2019 at 4:27 PM
The date agreed with the hotel is not available in the MyBenefit calendar.
If the calendar does not display the date you set, go to the "all the offers" tab (left side of the screen) and make sure that you are viewing the...
Wed, 24 Apr, 2019 at 1:11 PM
What does the payment status "during authorization" mean?
Transaction status "during authorization" means that it has not been effectively carried out. If you selected your own payment in "financ...
Fri, 7 Jun, 2019 at 4:22 PM
The hotel cannot see the payment I have made
Make sure you have paid for the booking correctly. A correctly paid reservation has the status of paid. To check the status of payments, please go to “Exe...
Fri, 7 Jun, 2019 at 4:18 PM
The facility contacted me that there are no vacancies in the period I have booked.
Before making the payment, you must confirm the availability of the date in the chosen facility. In case you paid for the booking without prior consultation...
Fri, 7 Jun, 2019 at 4:14 PM