FAQ

I do not know how to implement the code
Code implementation rules are always visible before purchasing the code in the system. Just click on the selected offer and read the instructions for the u...
Thu, 25 Apr, 2019 at 11:25 AM
Is it possible to change the date of implementation of the voucher / benefit?
The purchased vouchers / benefits have a pre-determined validity and it is not possible to extend this period. If you have bought the massage code and you...
Thu, 25 Apr, 2019 at 11:27 AM
Why cannot I buy a normal ticket (reduced and family only)?
The MyBenefit offer is extended only with tickets and sports facilities not available for the Multisport card.
Thu, 25 Apr, 2019 at 11:38 AM
Where can I check if I used the code?
You can check the use of the code at the Partner’s (e.g. at the customer service center in a given facility) or ask us about it through the HELP tab on your...
Thu, 25 Apr, 2019 at 11:40 AM
Why cannot I pay for a benefit with the points?
The decision on the possibility of payment for the benefit with available Social Funds points is made by your employer based on the Act on the Company Socia...
Thu, 25 Apr, 2019 at 12:00 PM
How do I get the code?
 The codes can be found in the tab Execution to date > details of the purchase.
Fri, 24 Jan, 2020 at 10:24 AM