FAQ

How to find a shop in Cafeteria?
To find the shop you are interested in, type its name in the search window (upper right corner of the screen) and then click on "magnifying glass"...
Fri, 7 Jun, 2019 at 10:14 AM
How do I find out in which shops I can buy vouchers financed from points?
To find out in which shops you can buy vouchers financed from points, after selecting the category Shops, in the menu visible on the left, in the Financing ...
Thu, 13 Jun, 2019 at 12:16 PM
I cannot implement the code; the code does not work (message - wrong code)
Make sure the code has been rewritten correctly. Sometimes a small letter "L" is confused with a capital letter "i", etc. Code implement...
Thu, 25 Apr, 2019 at 12:28 PM
I paid for the code, but I did not receive it
After effective payment of the code, it is saved permanently in your MyBenefit account, in the Execution to date tab. If you paid for the purchase with Pay...
Thu, 25 Mar, 2021 at 9:25 AM
The code has expired, is it possible to return or extend the validity?
You will not be refunded for non-use of the code within the deadline. It is also not possible to change the expiry date of the code.
Thu, 25 Apr, 2019 at 1:21 PM
I cannot pay for the code with points, online payment is the only option
By your employer's decision, not all benefits / vouchers can be purchased using Social Fund - this is due to the limitations of the Act on the Company S...
Thu, 25 Apr, 2019 at 1:22 PM
I do not know how long the code is valid
Each code has its own expiration date, which is visible before the purchase of the code (after selecting the denomination) and after its purchase in the tab...
Thu, 25 Apr, 2019 at 1:23 PM
I have bought a few codes and I cannot combine them in one transaction
Before buying the voucher we inform you about the rules of implementation in the store.  Information about the rules of using the voucher is available b...
Tue, 11 Jun, 2019 at 3:02 PM
I have bought a code but there is no item I want in the store
At the MyBenefit Cafeteria, you can purchase a code that is equivalent to virtual money. This is not a code for a specific item in the store. That is why i...
Thu, 25 Apr, 2019 at 1:30 PM
I have bought a code, but I cannot buy what I'm interested in for it
Each Partner defines its own rules for the implementation of codes, they may also refer to restrictions related to the purchase of selected goods. That is ...
Thu, 25 Apr, 2019 at 1:34 PM