Other

Can I top up my account with my own funds?
Points are assigned by the employer. It is not possible to add points using own funds. However, if you do not have enough points to pay for the service / v...
Thu, 25 Apr, 2019 at 11:02 AM
Where can I find the purchased voucher / benefit?
An effectively purchased voucher / benefit is available in the Execution to date / Previous transactions tab (visible after logging in to the Cafeteria, in ...
Wed, 27 Nov, 2019 at 7:46 AM
When making a purchase, it redirected me to my own payment. The transaction has not been completed and has the status "during authorization " - what does it mean?
If, during the payment process, no transfer has been made from the bank account - the transaction will be released automatically within one hour and will no...
Mon, 10 Jun, 2019 at 2:01 PM
Can I cancel the purchase of a value code?
According to the MyBenefit Cafeteria System Regulations, it is not possible to withdraw from the purchase of a voucher which was made through the MyBenefit ...
Thu, 25 Apr, 2019 at 11:08 AM
My name has changed. How can I update my data in the MyBenefit system?
Data changes in the MyBenefit system can only be made by your employer. To do this, contact your company's HR department directly.
Thu, 25 Apr, 2019 at 11:09 AM
My work email address has changed. How can I change it?
Data changes in the MyBenefit system can only be made by your employer. To do this, contact your company's HR department directly.
Thu, 25 Apr, 2019 at 11:11 AM
Do I have to accept the Regulations of the Cafeteria System?
Acceptance of the Regulations is necessary to use the MyBenefit cafeteria system.
Thu, 25 Apr, 2019 at 11:11 AM
How can I change the rentable group?
Changes in the rentable group can only be made within the period set by your employer through the My Data tab, in the rentable groups section.
Thu, 25 Apr, 2019 at 11:13 AM
My cooperation with the current employer has been terminated, but I have unused codes that I have not saved. What can I do?
• If your private e-mail address was registered in Cafeteria - send a message to system@mybenefit.pl with an indication of which codes you want to recover....
Thu, 25 Apr, 2019 at 11:23 AM